Our experts are on hand to guide you to the right solutions
Our pre-sales engineering team work with our customers to determine the right solution for their RF requirements. Our post-sales technical support team help our customers with any technical enquiries which they may have. Our lifetime remote technical support is Free of Charge, saving you time and money.
Head of Systems Support
Pre-sales Engineering Manager
Our RF Systems consultants and product managers look after customers who are interested in 19" rack systems and RF components from different parts of the world.
Ian supports ETL's tier 1 customers, key projects and ETL's global network of international sales managers.
Andrew supports ETL's tier 1 clients, key projects and ETL's global network of international sales managers.
Susan supports clients from North America, particularly satellite operators and broadcasters.
As our RF Systems Consultant Marc supports clients in West and Central Europe, as well as specialising in the marine industry.
As our RF Systems Consultant Steve supports clients in Asia and Pacific. Steve is an RF over Fibre expert.
As our international sales executive Liam supports clients in Scandinavia, Eastern Europe and Russia.
As our RF Systems Consultant, Dominic supports clients from all over the world, including America, Asia and Pacific who have a requirement for RF component products.
As our RF Systems Consultant, Beth supports clients in West & East Europe, Scandinavia, Russia, Africa & LATAM who have a requirement for RF component products
As our RF Systems Architect, Mohamad supports clients in the Middle East, Turkey and Africa.
Bill supports clients from North America and Canada, particularly for government and defence applications.
Israel supports clients from Latin America.
As our RF Systems Consultant, Luke supports customers from North America, particularly broadcasters and teleports.
Our customer relations team provide support to our sales managers ensuring that customer enquiries and orders are dealt with in a timely manner. In 2020, our customer relations team ensured that 75% of request for quotes were done within 2 days.