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ETL Customer Support & Sales Team

Pre & Post Sales / Technical Support

Our pre-sales engineering team work with our customers to determine the right solution for their RF requirements. Our post-sales technical support team help our customers with any technical enquiries which they may have. Our lifetime remote technical support is Free of Charge, saving you time and money.

Andrew Wheatley

Andrew Wheatley

Head of Systems Support

Scott Reid

Scott Reid

Pre-sales Engineer

Hannah Willetts

Hannah Willetts

Technical Support

Victoria Hamer

Victoria

Technical Support

Brittany Davies

Brittany Davies

Technical Support

Sales & Product Managers

Our sales and product managers look after customers who are interested in 19" rack systems and RF components from different parts of the world.

Ian Hilditch

Ian Hilditch

Ian supports clients in Australia, France and New Zealand. Ian also covers global system integrators.

Andrew Bond

Andrew Bond 2018

Andrew supports clients in UK, Europe and Asia. Andrew also covers global system integrators.

Susan Saadat

Susan Saadat

Susan supports clients from North America, particularly satellite operators and broadcasters.

Marc Ashton

Marc Ashton

Marc supports clients in Europe, Asia and South East Asia as well as specialising in the marine industry.

Steve Fendley

Steve

Steve supports clients in Sub Sahara Africa, Europe and South East Asia. Steve is an RF over Fibre expert.

Dominic Overton

Dominic Overton

Dominic supports clients from all over the world who have a requirement for RF component products.

Bill Pryle

Bill Pryle

Bill supports clients from North America and Canada, particularly for government and military applications.

Israel Lopez

Israel Lopez

Israel supports clients from Latin America.

Mohamad Barada

Mohamad Barada

Mohamad supports clients in the Middle East, Turkey and North Africa.

Sales Support / Customer Relations

Our customer relations team provide support to our sales managers ensuring that customer enquiries and orders are dealt with in a timely manner. In 2017, our customer relations team ensured that 78% of request for quotes were done within 2 days.

Bethan Sant

Beth

Claire Jones

Claire

Hannah Jones - RF Components

Han Jones

Jess Badham

Jess Badham

Millie Hutchinson

Millie

Alice Collis - RF Components

Alice