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ETL Customer Support & Sales Team

Pre & Post Sales / Technical Support

Our pre-sales engineering team work with our customers to determine the right solution for their RF requirements. Our post-sales technical support team help our customers with any technical enquiries which they may have. Our lifetime remote technical support is Free of Charge, saving you time and money.

Andrew Wheatley

Andrew Wheatley - Head of Systems Support

Commissioning and Support Director

Scott Reid

Scott Reid, Proposals Manager

Proposals Manager

Tom Protheroe

Tom Protheroe, Pre-Sales Engineer

Pre-Sales Engineer

RF Systems consultants & Product Managers

Our RF Systems consultants and product managers look after customers who are interested in 19" rack systems and RF components from different parts of the world.

Ian Hilditch

Ian Hilditch Co-Founder/Director of ETL

Ian supports ETL's global network of international sales managers.

Andrew Bond

Andrew Bond Sales & Marketing Director

Andrew supports ETL's tier 1 clients, key projects and ETL's global network of international sales managers.

Susan Saadat

Susan Saadat, Senior Vice President of Sales - Americas

Susan supports clients from North America and Canada, particularly satellite operators and broadcasters.

Marc Ashton

Marc Ashton, Regional Sales Director

As our Regional Sales Director, Marc supports clients in West and Central Europe, as well as specialising in the marine industry.

Liam James

Liam James, International Sales Manager

As our International Sales Manager, Liam supports clients in Scandinavia, Eastern Europe and the UK.

Dominic Overton

Dominic Overton, International Sales Manager

As our International Sales Manager, Dominic supports clients from Greece, Cyprus, Israel, Asia and Pacific who have a requirement for RF distribution products.

Bethan Sant

Bethan Sant, Components Sales Manager

As our Components Sales Manager, Beth supports clients in the US, Canada and LATAM who have a requirement for RF component products.

Millie Hutchinson

Millie Hutchinson, Components Sales Executive

As our Components Sales Executive, Millie supports customers in Central and Eastern Europe, Scandinavia and Australasia with their RF Components projects.

Mohamad Barada

Mo Barada, International Sales Manager

As our International Sales Manager, Mohamad supports Tier 1 customers in France, as well as clients in the Middle East, Turkey and Africa.

Bill Pryle

Bill Pryle, Government RF Consultant

As our Government RF Consultant, Bill supports clients from North America, particularly for government and defence applications.

Israel Lopez

Israel Lopez, International Sales Manager

As our International Sales Manager, Israel supports clients from Latin America.

Casey Kelby

Casey Kelby, Sales Executive

As our Sales Executive, Casey supports clients from North America.
 

Stafford Lobo

Stafford Lobo, RF Systems Consultant

As our International Sales Manager, Stafford supports clients in Germany, Italy, Spain, Switzerland, Netherlands, Belgium, Austria, Portugal, Slovenia, India, Sri-lanka, Bangladesh, and Pakistan.

Luke Winsor-Jenner

Luke Windsor-Jenner, Junior Sales Executive

As our Junior Sales Executive, Luke supports our UK based sales managers.

Sales Support / Customer Relations

Our proposals team provide support to our sales managers ensuring that customer enquiries and orders are dealt with in a timely manner. In 2020, our customer relations team ensured that 75% of request for quotes were done within 2 days.

Claire Jones

Claire Jones, Sales Operations Supervisor

Jess Badham

Jess Badham, Pre Sales Technician

Alice Collis

Alice Collis, Sales Operations Supervisor

Chloe Sayce

Chloe Sayce, Customer Relations Executive

Madonna Overby

Madonna Overby, As our Junior Sales Executive, Luke support our UK based sales managers.