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ETL Sales & Customer Support Team

MEET THE SALES TEAM

We have a dedicated global sales and customer relations team who are committed to help you find the right RF solution for your particular needs. With offices in the UK, America and Dubai, we aim to provide great customer service and support to our worldwide customer base.




SALES & PRODUCT MANAGERS

Our sales and product managers look after customers who are intersted in 19" rack systems and RF components from different parts of the world.








Marc Ashton
Mohamad Barada
Andrew Bond
Alex Donnison
Marc supports clients in Europe, Asia and South East Asia as well as specialising in the marine industry.
Mohamad supports clients in the Middle East, Turkey and North Africa.
Andrew supports clients in UK, Europe and Asia. Andrew also covers global system integrators.
Alex specialises in RF Power Amplifiers for clients around the world. Particularly government and military applications.








Peter Dumbell
Steve Fendley
Ian Hilditch
Dominic Overton
Peter covers our RF component product development globally, and specialises in GPS over Fibre.
Steve supports clients in Sub Sahara Africa, Europe and South East Asia. Steve is an RF over Fibre expert.
Ian supports clients in Australia, France and New Zealand. Ian also covers global system integrators.
Dominic supports clients from all over the world who have a requirement for RF component products.








Bill Pryle
Susan Saadat
Rafael Zamora

Bill supports clients from North America and Canada, particularly for government and military applications.
Susan supports clients from North America, particularly satellite operators and broadcasters.
Rafael supports clients from Latin and South America and the Caribbean.





PRE & POST SALES / TECHNICAL SUPPORT

Our pre-sales engineering team work with our customers to determine the right solution for their RF requirements. Our post-sales technical support team help our customers with any technical enquiries which they may have. Our lifetime remote technical support is Free of Charge, saving you time and money.








Scott Reid
Andrew Wheatley
Hannah Willetts

Pre-sales Engineer
Technical Support
Technical Support





SALES SUPPORT / CUSTOMER RELATIONS

Our customer relations team provide support to our sales managers ensuring that customer enquiries and orders are dealt with in a timely manner. In 2015, our customer relations team ensured that 78% of request for quotes were done within 2 days.








Jess Badham
Amy Dennis
Claire Jones
Hannah Jones - RF Components








Fiona Risdon
Bethan Williams